Sector: Call Centres
Call Center Agents are urgently required in Karachi to serve a leading Telecom Company in Pakistan. Fresh Graduates who have Networking / IT knowledge and are below 27 years of age can appear for walk-in interview at our office on January 19th, 2017 (Thursday) between 11:00AM to 4:00PM. Fresh Candidates may also send their resume by email to email@example.com in order to get short-listed for the next interview cycle.
Our Office address and contact details are as below:
34/J/3, Block-6, PECHS Karachi.
Phone: +92-21-34301488/89 EXT 110
- Obtains client information by answering telephone calls; verifying information.
- Informs clients by explaining procedures; answering questions; providing information
- Handle all incoming customer inquiries & complaints via Calls with utmost professionalism and ensure First Calls Resolution with high quality customer service at all times
- Ensure that customer queries generated by him/her should be resolved in the specified Turnaround time (TAT) by following up on services requests.
- Feedback/escalate any urgent /critical issues or problems to management on a timely basis.
- Maintain confidentiality of the organization’s customers and data.
- Contribute to manage team objectives through team work
- Strong interpersonal and customer services skills
- Ability to work in stress hours
- Must be passionate, dedicated and self-motivated.
- Must have good communication skills
- Must be regular and punctual
- Basic Computer Knowledge
Apply at firstname.lastname@example.org
Please mention the job title Call Center Agents in subject of your email.
To apply Online Fill-in the form below and submit Fields marked with asterisk(*) are mandatory.